Top Tasks: A How-to Guide by Gerry McGovern - PDF free download eBook

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Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks...

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Details of Top Tasks: A How-to Guide

Exact title of the book
Top Tasks: A How-to Guide
Book author
Gerry McGovern
Book edition
Kindle Edition
Number of pages
222 pages
ISBN (ASIN)
B07JJKZNZ6
Published
October 5th 2018 by Silver Beach
File size (in PDF)
888 kB
Top Tasks: A How-to Guide

Some brief overview of book

Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice.

Implemented by some of the world’s largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.